Thu 30 May 2019
Article
Scott Morrison outlines proposed reforms to the Financial Ombudsman Service that aim to increase certainty for firms and align FOS decision-making more closely with FCA rules. The changes could have significant implications for complaints handling and redress in the financial services sector.
Article
The Financial Conduct Authority (FCA) has set out the detail of the long-awaited, industry-wide redress scheme for historic motor finance mis-selling). It is one of the most significant consumer remediation exercises in UK financial services, with profound operational, financial, and legal implications for lenders, investors and consumers.